FREE SHIPPING ON ALL ORDERS
We're happy to provide free shipping on all orders. After placing your order, you'll receive an order confirmation email which works as a receipt for your purchase. This order confirmation includes your personal order number.
We start processing orders the business day following the order date (sometimes the same day). Any order placed on Saturday, Sunday or a Holiday processing will start the next business day. Customer Service will reach out via email if any item(s) are unavailable.
Orders are shipped within 3 - 5 business days after the order date (some circumstances may increase this processing time-During any sales, the processing time may be pushed to 6-7 business days).
After your order is processed and has been shipped, you'll receive an email that includes a tracking number which allows you to track your order.
You can also track your order from the 'Track My Order' page on the website.
***For some orders, the tracking information will be displayed within 5-7 days after your order has shipped.
*Note: Remember to check your spam folder or junk mail should you not find your confirmation email in your inbox.
Orders that consist of more than one product may come from different warehouses, therefore they'll be delivered separately.
Processing & Shipping Times
Processing starts within 24 hours of the order date and shipped within 3 - 5 Business Days (The processing time may be pushed to 6-7 business days during sales)
Due to limited transportation availability and delivery staff as a result of the ongoing COVID-19 pandemic, packages may require more time to be delivered.
(Please Note: Items that ship faster have the following statement on their product pages: ** Shipping time for this item is 4-13 days)
United States:4 - 18 Business Days
Puerto Rico:17 - 32 Business Days
12 - 25 Business Days
***Orders that have already been processed and/or shipped cannot be changed, cancelled or refunded.
***Products on sale cannot be refunded
***During any sales, the processing time may be pushed to 6-7 business days
***These times are estimates only and do not account for postal delays, inclement weather issues and/or holidays
Daniki Limited will not be held responsible for any postal / courier delays, customer address changes after an order was processed and/or shipped, lost packages or stolen items at delivery address as these issues are out of our control.
Most orders will be delivered by your local post service so the package will be received with your regular mail.
United Kingdom Customers
You may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
If you have any questions about your order, feel free to contact us at: firstname.lastname@example.org. Make sure to include your Order Number so we're able to find your order in our system. Please allow 24 hours for a response.